At STYB, we are committed to ensuring your satisfaction with every purchase. Please find our return policy outlined below:
1. Refund Eligibility: Refunds are accepted only within 14 days of receiving your order. Refunds will be processed exclusively in cases where the incorrect item was sent and the original item is unavailable.
2. Customer Errors: Please note that returns cannot be processed for customer errors, including but not limited to ordering excess items or selecting incorrect sizes.
3. Return Process: To initiate a return, customers must return the item to us. The item must be received in its original condition, free from damage and missing parts, to qualify for a refund.
4. Condition of Returned Items: If a returned item is found to be unsatisfactory or not in "new" condition, the return will not be accepted.
We appreciate your understanding. Should you have any questions regarding our return policy, please do not hesitate to contact our customer service team.
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